Technology is becoming so powerful and is a part of our everyday lives. It is making our lives easier, more fun and helping us always stay connected with our loved ones. However, it can also be difficult to learn everything you need to know, whether that is on your computer, smartphone, web browser, applications or connecting everything together. Our TechTeam are ready and available to help you answer all of your questions for the low price of $15 per 15 minutes.
Here are some topics that we can help you resolve (click to scroll):
Social Media / Computers / Smartphones and Tablets / Smart Home Devices / Web Browser and Websites / Bluetooth / Wi-Fi / Microsoft Office / Email / TV and Television Remote / File Backup / Cloud Storage / Landline Phones / Printers / Settings
15 Topics You Can Get 15 Minutes of Support for Only $15
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Social Media
Love it or hate it, you’re probably on at least one social media site. Social media is a good way to keep in contact with your friends and family, but it has so many functions that it can get confusing. Not to mention there are so many different social media sites available; Facebook, Messenger, Instagram, Snapchat, Tik Tok, Twitter, Reddit, LinkedIn, Pinterest and more. It is impossible to know off the top of your head everything you can do on these websites. Our tech experts will answer your questions.
Frequently Asked Questions:
- How do I delete my account?
- How do I unfollow or block someone?
- How do I change my social media password?
- How do I access Facebook business manager?
- How do I post a photo or video?
- How can I create a Facebook group?
- How do I check my DMs?
- How do I post on Instagram from my computer?
- How do I change my username?
- How can I block political ads on Facebook?
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Computers
These powerful machines have many functions and abilities that you can use to make your everyday life better and easier. They are used for work, fun, to store and calculate data, create documents and so much more. Whether you use Microsoft or Macintosh operating systems, our experts will solve your everyday problems.
Frequently Asked Questions:
- How do I take a screenshot on my computer?
- How do I transfer photos from my smartphone to my computer?
- Where do I find my computer specs?
- How do I transfer everything from my old computer to my new computer?
- How do I restore my computer to an earlier date?
- How do I connect devices to my computer?
- How do I wipe my computer before recycling or selling it?
- How do I resize the screen on my computer?
- How to set up a second monitor on my computer?
- How do I download apps to my computer?
- How can I get my computer to run faster?
- How do I reopen a closed tab in a browser?
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Smartphones and Tablets
Since smartphones and their Apple App and Google Play Stores were introduced to us over a decade ago, they have become universally popular. You get the power of a computer in your pocket at all times. There are so many apps that you can download to enhance your life, and they are a great way to stay connected to everything you care about. You may have several questions on how to operate your smartphone or tablet, and we can help answer them.
Frequently Asked Questions:
- How do I connect my smartphone to my TV?
- How do I download and delete apps?
- How can I save memory?
- How do I send a text message?
- How do I print from a smartphone?
- How do I get music on my smartphone?
- How do I take a screenshot on my smartphone?
- How do I set up email on my smartphone?
- How do I recover deleted photos from my smartphone?
- How do I reset my smartphone to factory settings?
- How do I connect my smartphone to Wi-Fi?
- How do I transfer my data to my new smartphone?
- How can I scan and sign a document on my iPhone?
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Smart Home Devices
Smart home devices are becoming more popular every year. You can use their virtual assistants to create grocery lists, play movies and music, turn off the lights, control your home thermostat and also for security purposes. If you are nervous you won’t be able to operate a smart home device, we are always here to help.
Frequently Asked Questions:
- How do I connect my smart home devices to my smartphone?
- How do I connect to a wireless speaker?
- How do I connect devices to Alexa or Google Home?
- How do I play movies or music on my smart TV?
- How do I use Alexa, Siri or Hey Google?
- How do I turn off my lights with my smartphone?
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Web Browser and Websites
Computers come equipped with web browsers such as Internet Explorer and Safari, but there are other browsers out there that have better functions, extensions, perform faster and may be more secure. You may wonder how to bookmark web pages, change browser settings or have other questions that you need answered regarding specific browsers and websites, and our knowledgeable team can assist you.
Frequently Asked Questions:
- How do I change my default web browser?
- How do I clear my cache and cookies?
- How do I enable or disable pop-ups on my web browser?
- How do I install a new web browser?
- How do I update my web browser?
- How do I clear my web browser history?
- How do I print from my web browser?
- How do I block a website?
- How do I verify a website is legitimate?
- How do I create a desktop shortcut to a website?
- How do I bookmark a website?
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Bluetooth
Your new car might come equipped with Bluetooth so you can talk on your phone hands-free, or maybe you purchased headphones or a printer that uses Bluetooth technology to connect to your smartphone or computer. Bluetooth is a wireless technology that provides short-range connections, so you don’t have to worry about plugging in cords. If you need help connecting or disabling Bluetooth devices, let us know.
Frequently Asked Questions:
- How do I connect to a Bluetooth device on my smartphone?
- How do I connect to a Bluetooth device on my computer?
- How do I connect Bluetooth headphones to my computer?
- How do I turn on Bluetooth on my smartphone?
- How do I know if my computer has Bluetooth capabilities?
- How do I connect a Bluetooth keyboard to my TV?
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Wi-Fi
Wi-Fi is a wireless connection that you use for your laptop or desktop computer, mobile devices and other equipment such as printers, so you can get an Internet connection throughout your entire home or public areas such as hotels, coffee shops and more. You may have purchased a wireless router and don’t know how to get your devices connected to it. We can help.
Frequently Asked Questions:
- How do I change my Wi-Fi password?
- How do I turn on and connect to Wi-Fi on my smartphone?
- How do I connect to Wi-Fi on my computer?
- How do I find public Wi-Fi networks on my computer or smartphone?
- How do I connect a Wi-Fi extender?
- How do I stop my smartphone from connecting to Wi-Fi automatically?
- How do I disable or delete old Wi-Fi connections?
- I changed my Wi-Fi password, how do I reconnect my devices?
- How can I boost my Wi-Fi speed and signal?
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Microsoft Office
Microsoft Office is mainly used in business and education settings, and applications such as Word, Excel and PowerPoint are immensely useful to your success. These applications are so powerful and can do so many things. Let us know what we can help you figure out.
Frequently Asked Questions:
- How do I get Microsoft Office?
- How do I get Microsoft Word back to default settings?
- Where do I find word count on Microsoft Office?
- Does Microsoft Office work on Mac?
- How do I make Microsoft Word bigger?
- How do I use Microsoft Excel?
- How do I search Microsoft Excel sheets?
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Email
Remember AOL’s “You’ve got mail” greeting every time you got a new email? Email has been around forever, but there are always questions that we can answer, such as how you can get it connected to your mobile device.
Frequently Asked Questions:
- How do I check email on my smartphone?
- How do I create a new email account?
- How do I access my Nuvera email account?
- How do I create a business email address?
- How do I email a file that is too large?
- How do I change my email password?
- My email has been hacked; how do I fix it?
- How do I recall an email after it has been sent?
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TV and Television Remote
Televisions have become smarter and are now connecting wireless to the Internet. You can download movies and television apps, access the Internet, connect your smartphone to them and more. If you are having trouble figuring out how to access all the wonderful things your smart TV provides, send us your questions.
Frequently Asked Questions:
- How do I download apps on my smart TV?
- How do I connect my smart TV to Wi-Fi?
- How do I connect my smartphone to my smart TV?
- How do I connect my computer to a smart TV?
- How do I see the Nuvera TV guide?
- How do I turn subtitles on and off?
- How do I pair a universal remote to Nuvera TV boxes?
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File Backup
File backup services are important to use to protect your photos, videos and important documents from being lost in the event of a computer virus, hard drive crash or natural disaster. Subscribing to an online backup service will ensure your computer is completely backed up and you are secure. There are also backup services built-in to smartphones. We will help keep your important memories secure. Let us know how our experts can help.
Frequently Asked Questions:
- How do I backup my iPhone or Android?
- How do I backup my computer to an external hard drive?
- How do I backup all the files on my computer?
- How do I restore my computer from a backup?
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Cloud Storage
Cloud storage is a file backup service, but your files are securely stored in a private online server. This will help you save space on your devices and is automatically backed up to ensure everything is there in the event of a disaster. We can teach you how to back up your important documents to the cloud.
Frequently Asked Questions:
- How do I save files and photos to the cloud?
- How do I access files in the cloud?
- What is the cloud?
- How do I get pictures from the cloud to my phone?
- How do I backup my iPhone to iCloud?
- How do I backup my Android phone to the cloud?
- How do I access the cloud on my computer?
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Landline Phones
While not nearly as popular as they were, some homes and most businesses still use landline phones. You may not know how to use some functions, such as call forwarding, voicemail and caller ID. We can help.
Frequently Asked Questions:
- How do I check voicemail on my home phone?
- How do I get caller ID?
- How do I check my call on my home phone?
- How do I block a phone number on my landline?
- How do I forward my home phone to my cell phone?
- How do I stop telemarketers from calling my home phone?
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Printers
Sometimes you just want to throw your printer out the window. Don’t do that, let us help.
Frequently Asked Questions:
- How do I print from my computer or smartphone?
- How do I get my printer to scan to my computer?
- How do I print wirelessly?
- How do I get my iPhone or Android to recognize my printer?
- How do I get my printer connected online?
- How do I install my printer to my computer?
- How do I change my printer settings to color?
- How do I get my printer to print in actual size?
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Settings
The settings of your smartphone, computer, web browser, social media pages and more can be difficult to navigate. Our experienced team can help you manage your settings and set them up to help your devices function properly, or to how you want them, rather than relying on default settings. There are so many things you can change internally on your devices, and we will help users find and change them.
Frequently Asked Questions:
- How do I get to my phone settings?
- How do I get to my browser settings?
- How do I change my browser settings?
- How do I change my security settings?
- How do I find individual app settings on my smartphone?
- How do I access my Facebook settings?
Any time you are feeling frustrated by your technology, you can contact our TechTeam to help. For only $15 per every 15 minutes of service, we are affordable, knowledgeable and will teach you how to use your devices. If we can’t solve what you want us to do, we won’t charge you.
Get started today.